******** an Explanation of Calculation and Surplus or Deficiency advising him of the deficiency balance for which he's responsible for after the sale of the vehicle. ******** a Transfer of Account Ownership ("Notice"), notifying him that the loan was sold to Jefferson Capital Systems on August 23, 2018. The Notice included the contact information for the new creditor, Exeter recommends that Mr. ******** contact them directly regarding any information about this debt, including their collection practices.Įxeter has received multiple indirect disputes filed through the credit reporting agencies ("CRAs") on Mr. ********'s behalf beginning in November 2016. In response to those disputes, Exeter's records were reviewed, and the information reported to the CRAs was confirmed to be accurate. ********'s request to remove the valid tradeline from his credit file.Įxeter's success is based on customer satisfaction with our products and services, so the issues presented in this complaint are taken seriously and every effort is made to provide a prompt and equitable response. ******** has any questions about these or any other concerns, we encourage him to contact the Office of the President at XXX-XXX-XXXX.ĩ0 Days late on credit report for months Nov 2018, Dec 2018, Jan 2019, are inaccurate.ĭuring a period off unemployment Exeter moved several car payments to the end of my loan, which matured in October 2018. However, at the maturity date in October 2018 I was unable to pay the full loan balance off almost $10,000 as a result of the high interest rate (predatory lending) but I continued to make monthly on time payments. I eventually borrowed money to pay off a settled amount of the loan sometime in February 2019. Although I made on time payments during Nov 2018, Dec 2018, and Jan 2019, Exeter placed on my credit report that I was 90 days late. I do not believe this is an accurate reflection of my payment history and would like it removed from my credit report. I paid Exeter almost double for a car because of the high interest rate. The loan was so upside down that I could not trade it in with any car dealer. So I did everything possible to pay off this loan and to maintain on time payments once the deferment ended. On December 10, 2020, Exeter Finance ("Exeter") received notice regarding a complaint filed through the Better Business Bureau. ****** for the opportunity to address her concerns regarding the credit reporting of her account. Exeter has thoroughly investigated her complaint and made the following determination. ****** signed a Retail Installment Contract ("Contract") for the purchase of her vehicle. The Contract payment schedule stated 72 monthly payments of $559.99 beginning March 6, 2012. ******'s loan matured on October 20, 2018, and she was required to pay the remaining loan balance in full by that date.
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